Shipping Rules and Restrictions
Shipping rules and restrictions

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.
  • Most orders with Overnight or Second Day Service will be shipped the same business day if placed by 3:00 PM ET.
  • Orders with Overnight or Second Day Service may require a signature upon delivery.
  • Overnight or Second Day Service is not available for shipments to APO / FPO, P.O. Boxes, U.S. Territories and certain locations in Alaska and Hawaii. Please call us at 1-800-419-4041 if you have any questions regarding the shipment of your package.
  • Some items sold by Clinique Online require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Clinique Online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.
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Shipments to APO/FPO and PO Box addresses

  • Most items may be shipped to a P.O. Box or Military APO / FPO address, but some restrictions apply. See shipping rules and restrictions.
  • Orders being sent to P.O. Boxes or Military APO / FPO addresses must be shipped via the United States Postal Service and cannot be shipped via Second Day or Overnight Service.
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Shipping to U.S. Territories, Alaska, and Hawaii

Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply. See shipping rules and restrictions.

Overnight and Second Day service are not available for orders being shipped to U.S. Territories and to certain locations in Alaska and Hawaii. If you have any questions concerning the shipment of your order, please contact us via email or call us at 1-800-419-4041.


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