Customer Care - Our Online Consultants

Time for a chat.

Have a question? We’ve got you covered. Chat live with an award-winning Clinique expert about products, tips, and promos, from wherever you are.

Time for a chat.

Have a question? We’ve got you covered. Chat live with an award-winning Clinique expert about products, tips, and promos, from wherever you are.

Product Chat + Video

Get expert skincare advice or makeup tips and tricks.

Weekdays:
Chat & Video: 10am-10pm ET
Phone: 8am-10pm ET

Weekends:
Chat & Video: 12pm-8pm ET
Phone: 10am-8pm ET

Text Us

It’s fast and easy. iPhones use Apple Business Chat.

Product Support:

Weekdays:
10am-10pm ET

Weekends:
12pm-8pm ET

Order Support:

Weekdays:
8am-Midnight ET

Weekends:
10am-8pm ET

Text (646) 846-1433

By texting you agree to text us. Consent not required to purchase goods. Msgs may be sent via auto dialer. Msg & data rates may apply.

Facebook Messenger

A quick way to connect with us on your time.

Weekdays:
10am-8pm ET

Weekends:
11am-7pm ET

Chat Now

Order or Tech Questions

Our Customer Service team is on call to help.

Weekdays:
Chat: 8am-Midnight ET

Weekends:
Chat: 10am-8pm ET

Weekdays:
Phone: 8am-10pm ET

Weekends:
Phone: 10am-8pm ET

Text (646) 846-1433 or

Skin School is in session.

Want on-demand, virtual expert advice? Connect with a Clinique Consultant to get dermatologist-developed solutions for your concerns, plus insider tips and tricks.

Find Your Class

Skin School is in session.

Want on-demand, virtual expert advice? Connect with a Clinique Consultant to get dermatologist-developed solutions for your concerns, plus insider tips and tricks.

Find Your Class

At your service. Award-winning beauty pros.

We’re proud to be awarded America’s Best Customer Service 2019 by Newsweek. Our Consultants are the gold standard in the business, known for their in-depth expertise. Get tips, tricks and advice from a friendly, highly trained expert.

At your service. Award-winning beauty pros.