Clinique Smart Rewards FAQs
4 Questions
What is Clinique Smart Rewards?
Clinique Smart Rewards is a points-based loyalty program. Members can earn points on qualifying purchases and qualifying activities at Clinique.com. Points unlock tier benefits and can be redeemed for rewards.
How does Clinique Smart Reward work?
Clinique Smart Rewards is a loyalty program that rewards customers for purchasing Clinique products and participating in pre-defined brand experiences. It is a tier-based program determined by the number of points a member has earned within a single year on eligible purchases and through qualifying activities, beginning on the date when you enroll. There are 3 tiers with associated benefits:
- Tier 1, Smart 0 – 249 points
- Tier 2, Brilliant 250 – 499 points
- Tier 3, Genius 500+ points
When you join, you’ll automatically be placed in Tier 1, Smart and be eligible for all the benefits Smart members receive. Once you earn at least 250 points in your first year, you’ll be automatically moved up to Tier 2, Brilliant. If you earn 500 points or more in your first year, you’ll qualify for Tier 3, Genius.
Your status in a particular tier is good for the year (from the date you sign up) in which you qualify for that tier and the following year. After that, you’ll need to earn enough points to qualify for that tier each year. For example, if you qualify for Tier 2, Brilliant, during your first year, you’ll maintain Brilliant status during your second year. But, if you earn less than 250 points on eligible purchases and qualifying activities during your second year, you’ll drop back down to Tier 1, Smart status for your third year.
The higher the tier, the better the benefits.
What benefits do members receive?
As a member, you earn points that determine your points benefits plus your tier and tier benefits.
Points Benefits: At different point levels, you will be able to redeem your points for rewards that can be used in conjunction with a purchase on clinique.com. These rewards are based on the total number of points you have accumulated in a single year as listed below. You may redeem one reward per transaction on clinique.com. You must redeem your available points prior to your anniversary date, or the available rewards will expire. On your anniversary date, your points reset to 0 and you start accumulating new points and earning new rewards.
- Choice of deluxe mini with purchase (valid at 150 points).
- Free full-size product (value up to $27) with purchase (valid at 250 points).
- Free full-size product (value up to $80) with purchase (valid at 350 points).
Tier Benefits: Certain benefits are based on tier achieved and you are eligible for these benefits while you are in that tier regardless of the number of points you currently have. Tier benefits can only be redeemed on clinique.com with the exception of exclusive in-store member events and VIP events or as otherwise noted. On your anniversary date, even though your points reset to zero, your initial tier status for the year is determined by the total number of points you earned in the prior year.
Tier 1, Smart: 0–249 points
- 15% off your first clinique.com purchase.
- Free Standard Shipping with any order.
- Complimentary sample at checkout.
- Birthday gift. (valid once per year, with $55 purchase)
Tier 2, Brilliant: 250–499 points
- All Tier 1 benefits.
- Sneak peeks of new products.
- Exclusive access to limited-edition Clinique products.
Tier 3, Genius: 500 points and above
- All Tier 1 and Tier 2 benefits
- Free 2-Day Shipping with any $75 or more orders. Apply code FREE2SHIP at checkout to receive this benefit.
- A special gift selected just for you to celebrate your Clinique Smart Rewards anniversary. (valid once per year, with purchase)
How does Clinique Smart Rewards work?
Clinique Smart Rewards is a loyalty program that rewards customers for purchasing Clinique products and participating in pre-defined brand experiences. It is a tier-based program determined by the number of points a member has earned within a single year on eligible purchases and through qualifying activities, beginning on the date when you enroll. There are 3 tiers with associated benefits:
- • Tier 1, Smart 0 – 249 points
- • Tier 2, Brilliant 250 – 499 points
- • Tier 3, Genius 500+ points
When you join, you’ll automatically be placed in Tier 1, Smart and be eligible for all the benefits Smart members receive. Once you earn at least 250 points in your first year, you’ll be automatically moved up to Tier 2, Brilliant. If you earn 500 points or more in your first year, you’ll qualify for Tier 3, Genius.
Your status in a particular tier is good for the year (from the date you sign up) in which you qualify for that tier and the following year. After that, you’ll need to earn enough points to qualify for that tier each year. For example, if you qualify for Tier 2, Brilliant, during your first year, you’ll maintain Brilliant status during your second year. But, if you earn less than 250 points on eligible purchases and qualifying activities during your second year, you’ll drop back down to Tier 1, Smart status for your third year.
The higher the tier, the better the benefits.
