How to subscribe

Subscribe to save on our most-loved skincare and makeup.

FAQS

7 Questions

How do I cancel my subscription?

Sign in, go to your account page, and click Auto-Replenishment on the left side of the menu. Click Cancel Replenishment for each product you'd like to remove from auto-replenishment.

How can I change my delivery address?

Sign in, go to your account page and click Auto-Replenishment, on the left side of the menu. Click View/Edit details. Then, click Shipping Address, where you’ll be able to change your address.

What are the delivery frequency options available?

When clicking on the “Subscribe” dropdown on product pages or Shopping bag, you’ll find the delivery frequency options by number of months: every 1, 2, 3, 4, 5, or 6 months.

How can I change the delivery frequency?

It’s easy. Sign in, go to your account page and click Subscribe to save on the left side of the menu. Click View/Edit Details. Then you can modify the delivery frequency by selecting the preferred option on the dropdown.

Can I receive all of my subscribed products at once?

Unfortunately, no. All products are sent based on your selected frequency per product.

Can the price of products I buy change?

Yes, the price of the products to which you subscribe may change over time, as can any discount on such products. If the price or discount changes that will be reflected in an email that we send you before the next shipment. You may cancel the Auto-Replenishment at any time before your next shipment to avoid a charge.

Can I return products I buy through the subscription service?

Yes, you can return any products purchased through our subscription service the same way you would with any other product purchased through our website. Simply follow the instructions on the Customer Service page.

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Free standard shipping every day.

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