The Clinique Consultant's primary objective is to consistently create a positive experience at the Clinique counter, represent the highest standards in the industry and reach daily sales and service goals. Responsibilities include meeting and exceeding Clinique daily counter sales and standards through the Clinique Consultation. Builds business through creating new Clinique clients. Maintains an efficient, pristine counter and personal Clinique image. Works with Counter/Business Manager to ensure merchandising and counter standards are met: Practices hygiene standards, check in new stock, take inventory, clean counter and testers. Represents and maintains Clinique Consultant brand image at all times.
The Counter Manager/Business Manager manages a counter team to achieve daily counter goals. The Counter/Business Manager works with store and Clinique management for Consultant recruitment, selection, retention, new hire orientation and the organization and achievement of daily goals. This position also collaborates with the Counter Education Manager or Market Education Manager to coach and develop Consultant skill levels. Please note in this role you would be employed by the Department Store not by Clinique. The Department Store makes all final hiring decisions for this position.
The Account Coordinator works with her/his Account Executive, Regional Education Executive and retail management to support the achievement of sales goals in a respective market. This position is also responsible for leading and developing top performing Consultants and coaching Counter Managers. Responsibilities include leading and developing counter specific sales plans with input/involvement of Counter/Business Manager. Leads the productivity and development of top-performing Consultants. Coaches, develops and supports Counter Managers on planning, coaching, selling and execution skills. Recruits potential Consultants and Counter Managers for Clinique and the retailer.